Business Systems Configuration - Temple Town Technologies Docs

Configure systems to make strategy become operational.

Define what gets measured, how decisions are made, who is accountable, and who owns what, creating a consistent, scalable foundation for execution across teams and business units.

System Structure

Organize systems to ensure consistency, clarity, and traceability:

Business units and product hierarchies — align operations with organizational structure
Markets, customers, and channels — ensure reporting and decisions reflect business landscape
Time buckets (weekly, monthly, & quarterly periods) — standardize planning, analysis, and reporting

A structured system supports repeatable execution, reliable forecasting, and cross-functional alignment.

Start with spreadsheets, evolve to full fledge relational databases.

KPIs & Metrics

Define Key performance indicators (KPIs) and drive actionable insights:

Clear business meaning aligned with strategic objectives
Single source of truth for each metric
Standardized calculation and reporting logic

Avoid vanity metrics, focus on measures that directly influence decisions and outcomes.

Governance & Ownership

Effective configuration ensures accountability and decision clarity:

Metric ownership — designate accountable stakeholder for accuracy, review, and maintenance
Cadence — define how often plans, reports, and KPIs are reviewed
Escalation path — establish processes for exceptions, anomalies, and issues resolution

Clear governance reduces conflicts, prevents rework, and builds trust in data and decisions.

Next Steps

With systems configured, next:

Tailor workflows, reports, and dashboards
Automate reporting and operational analytics
Ensure alignment across business units and functions

Continue to Customization to implement role-specific workflows, reporting templates, and operational dashboards.

For guidance, see the FAQ section for common configuration questions and best practices.